Thrill of Living

A lifestyle blog from Canada's West coast

Fix for Error -15000 in iTunes

Every time I update my iTunes software, I get the error -15000 when I try to connect to the remote speakers attached to my Airport Express.  It’s frustrating, and it’s hard to find an actual solution in forums. This is not my normal type of posting, but as this information is hard to locate, I thought I’d post the solution that has worked for me!  Keep in mind that I run Windows Vista on my Sony laptop.


Open the “Control Panel.”

Under “Security” click on “Allow a program through Windows Firewall.”

Press continue.

A new window will appear.  Near the bottom middle, click on “Add port.”

Under name, type in “iTunes” – I don’t think the name really matters but this is what I have been doing, and it has worked.

Under port number, enter 6002.

Finally, make sure you choose “UDP” instead of “TCP”.

Click OK.  Try connecting to your remote speakers in iTunes.

I hope this fix will work for you too!


  1. I would love to hear whether this works for you – please leave a comment to let me know if you are successful!

  2. Thank you so much! Easiest described fix on the net!

  3. bless your soul!

  4. Thanks very much. You’re right, this is tricky to find out about.

  5. Works again , many thanks

  6. FANTASTIC! I tried everything–seriously compromizing my PC’s firewall based on the advice I found on various blogs. This is the solution. Thank you so much!

  7. still doesnt work. Still get same error message. tried with port 6001, 6002 and 6003

  8. Thanks. Had forgotten this one. Wish Apple would give an alert if your config has been altered thru a windows update.

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